Evolutionary system for process control and orchestration

Features of our product:

• Definition and flow control of processes according to BPMN process notation and an inte-grated set of rules according to DMN
• Derivation and monitoring of key figures for evaluation
• Evaluation of process key figures in compliance with specifications for evaluation parame-ters (including works council specifications) and for the improvement of processes based on these specifications
• Predefined processes for the life, health and property/casualty lines of business and for cross-functional processes in the domains of partners, collections/disbursements and compliance
• Complete background processing of bulk processes (contract creation, contract changes, claims notification, claims information, partner changes)
• Control of complex issues and issues with missing data or control by defined business rules in mailboxes for manual processing of the process step via in|sure Workplace
• Fast adaptation to your insurance company’s specific requirements (e.g., acceptance guidelines) through predefined business rules
• Complete integration of in|sure Ecosphere services for pricing, quoting and issuing poli-cies, for policy management and claims management as well as for cross-functional pro-cesses to partners and for collections/disbursements – additional services for end-to-end processing can be easily integrated (e.g., health and risk assessment)
• Support of synchronous processing in inbound telephony
• Connection to input management with extraction and transfer of data regarding issues and the specific contextual data
• Process initiation for synchronous processing in inbound telephony including via telephony workstation with smartphone and integration of the telephony system (including ACD ¬– au-tomatic call distribution)